Coverage of this Privacy Policy

The protection and safety of your personal data is important to us. Therefore, this website stores and processes data exclusively in accordance with the European General Data Protection Regulation (GDPR). By using it, you agree to the data processing in the terms of this declaration. This privacy policy only applies to this website. If you are redirected to other sites via links on our pages, please refer directly to the redirected website for information about the respective handling of your data. Your personal data (e.g. title, name, address, email address, telephone number, bank details, credit card number) are only processed by us in accordance with the provisions of the European data protection law. The following terms inform you about type, scope and purpose of the collection, processing and use of personal data. The use of this website is usually possible without providing any personal data. Insofar as personal data (e.g. name, address or email addresses) are collected on our pages, this is always done on a voluntary basis as far as this is possible. Without your prior consent, these data will not be passed on to third parties. We would like to point out that data transmission on the Internet (e.g. communication by email or via non-encrypted websites) can be subject to security gaps. A consistent protection of data against access by third parties is not possible.

1. Data Details We Obtain

The personal information collected and held about you includes but is not limited to:

your name, address, email address, age, gender, tax file number, citizenship, contact information;
payment details, such as your credit card details;
details of service or product undertaken with us;
other information provided voluntarily by you, for example in response to surveys or competitions.

Policy detail How do we collect your personal information? We collect personal information about you in a number of ways, including:

directly from you, for example when you:
Order our service or product;
provide information to us in person or by phone, email, in an application form;
submit information through our websites; and

from third parties, such as:

Organisation's commercial partners;
other government departments and agencies;
social media sites such when you contact or otherwise engage with Organisation through these social media sites; and

Where we engage with you multiple times over a short period in relation to the same matter, we may not provide you with a separate notice about privacy each time we engage with you.

2. Our Approach to Your Data

We use the information you provide when placing an order to complete that order. We do not share this information with outside parties except:

To the extent necessary to complete that order, or to provide Services where an outside party is acting on our behalf and has no independent right to use the information we provide (e.g., third-party shipping, business analytics, or customer support), or
To successors in title to our business or as otherwise necessary in connection with a sale of all or substantially all of the assets of Organisation or the merger of Organisation into another entity or any consolidation, share exchange, combination, reorganization, bankruptcy, liquidation or like transaction in which Organisation is not the survivor, or
In accordance with legal and regulatory requirements or to enforce or defend our legal rights, or
As necessary, at our sole discretion, to protect the perceived rights, safety and property of Organisation, the users of our System, and the public.

The audio recordings generated by your use of Organisation products, Services and/or the System will be used by Organisation solely for the purpose of product development and enhancement. Other than as set out above, you will be notified when Personal Information about you will be shared with third parties, and you will have an opportunity to elect not to have us share such information. We may send you emails with marketing materials. If you would no longer like to receive information, newsletters, or other promotional messages from us, please follow the instructions accompanying a particular communication or contact us. Your email address will be removed from our marketing list. We also use information in aggregate form (so that no individual user is identified) for the following purposes:

For marketing analytics
To aid strategic development
To audit usage of the System

3. Third-party Site Policies

We do not share your personal information with non-affiliated third parties without your explicit consent, except as necessary to provide you with services or to comply with the law. We may share aggregate information with third parties, which does not include personal data, to conduct business analyses or for other business purposes.

4. Privacy and Security Measures

Information Exchange Guidelines We may share your information as outlined in our privacy policy or as specified when we collect the information from you. We commit to not selling, renting, or swapping your information, nor allowing our partners or service providers to use your information for their own commercial gains without your consent. Details on Information Sharing:

Service Providers: We engage other companies and individuals to perform functions on our behalf, such as hosting our digital platforms or managing communications. These service providers may access your information only when necessary to perform their functions and are obligated to keep your information confidential and secure.
Legal Obligations: We may disclose your information if legally required or to cooperate with law enforcement and regulatory authorities in cases of misconduct related to our services.
Aggregated and Anonymous Data: We use and disclose aggregated or anonymized data that does not identify you for various purposes, such as improving our services or for research. This data may also be shared with third parties freely.
Business Partners: We may share your information with trusted business partners for marketing purposes or to offer you relevant products, but once shared, this data is beyond our control, although we require our partners to uphold data security standards.

5. Affiliate Website Links

Our website and associated communication channels like blogs and newsletters may link to various external websites outside our company's control for the convenience of our users. Please be aware that we do not oversee the privacy practices or content of these external sites and thus cannot make any representations about their practices. Furthermore, our site employs third-party cookies specifically for running Analytics Demographics and Interest Reporting. While these cookies collect data such as age, gender, and interests to enhance our content and marketing strategies, they do not capture any personally identifiable information, ensuring your personal details remain confidential.

6. Overhauling Our Privacy Policy

We reserve the right to change this Privacy Policy from time to time as we see fit, and your continued use of the site will signify your acceptance of any adjustment to these terms.

7. Our Approach to Cookies

We deploy cookies to monitor site usage and improve user experiences. They help us track user activity and understand preferences based on previous or current site activity. For comprehensive information about how we use cookies, please refer to our Cookies Policy.

8. Your Rights to Personal Data Security and Management

Subject to applicable law, you may have the right to: obtain confirmation that we hold personal data about you, request access to and receive information about the personal data we maintain about you, receive copies of the personal data we maintain about you, update and correct inaccuracies in your personal data, object to the processing of your personal data, and have your personal data blocked, anonymised or deleted, as appropriate. The right to access your personal data may be limited in some circumstances by local law requirements. To exercise these rights, please contact us by email.